物流政策

Shipping Policy

We are glad you chose us for your purchase. The following conditions define our shipping policy for all orders and purchases made on the platform.

Shipping Location

We ship all orders from USA.

Processing Time:

All orders are processed within 24 hours

Transit Times:

Normal Transit time is 3 - 5 Business days unless circumstances out of our control are present such as an act of God etc.

Order Tracking

You can view the status of your orders by visiting your account. Your tracking number will be provided to you via email/text once your item ships.

Contact

You can always contact us for any queries. We are available at contact@noirbutterflyshop.com.

Payment

We believe in flexibility and let you pay using several methods. You can pick your preferred method while paying for your order during checking out. We support online payments only.

Moreover, you can choose to pay in your preferred currencies. You will be able to change the currency to your choice during paying. We support the following currencies - All international currency payments are accepted.

Payment Plans

You can pay in affordable installments using Sezzle or Shop Pay. The information about the plans is displayed when you check out. You will be able to compare your options and choose the right one.

Shipping Policy

We pride ourselves on making deliveries simple and hassle-free. You can select your preferred shipping method from several options when you check out.

Our team takes same day dispatch business days to process your orders. 

Shipping Methods

You can select the best shipping method for your needs when you order from our store. Orders are shipped once payment is received


Shipping Costs

Shipping costs are calculated based on several factors. The considerations include the nature of the item, weight, size, distance, and so on. You may also be liable to pay taxes on your shipping as per applicable regulations.

Our delivery partners always try to deliver your items at your convenience. You may even request a specific item to receive your order. Additionally, you may ask your delivery partner to leave your parcel with a neighbor.

International Shipping

International shipping may attract additional fees and taxes. You are liable to clear all charges to ensure a smooth delivery.

Exchanges

Our team is happy to entertain exchanges if the product is damaged. 

Returns

We are glad to help you return your product if it turns out to be damaged. 

14 Days

You can return or exchange your item for free if it is damaged .

Additionally, we may take It is immediate business days to process returns and exchanges.

Our team holds the ultimate right to decide whether to entertain your return or exchange request. We shall convey our decision and the cause regardless.

Moreover, our return policy is valid for only 14 Days days of receiving your delivery.

Misc

Affiliate Program

We don’t have an affiliate program at the moment. You can always check back later.

Physical Store

We do not have a physical store. You can buy from us online for a great shopping experience.

Warranty

No, we don’t offer warranties.